Who We Are

BKC Media is a Media First Advertising and Creative Digital agency. We understand all media channels with an expertise in digital media and performance. It is important to understand and interpret tour media investments effectively so you can feel confident in your media spending. We are the one who will help you achieve just that. 

Privacy Principles 

We adhere to privacy and data collection outlined by the 13 Australian Privacy Principles. 

Our obligations under the Privacy Act 1988 (Privacy Act):

• This privacy policy sets out how we comply with our obligations under the Privacy Act. As an Australian based organisation, we are bound by the Australian Privacy Principles (APPs) in the Privacy Act which regulate how organisations may collect, use, disclose and store personal information, and how individuals may access and correct personal information held about them.
• In this privacy policy, ‘personal information’ has the same meaning as defined by section 6 of the Privacy Act: information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.

Your Personal and Sensitive Information

We may collect the following types of personal information:

• Personal Information: Name, contact details (phone number, email address, postal address).

How We Collect Your Personal Information

We collect personal information in several ways:

• Directly from you: When you fill out forms, subscribe to our newsletter, or interact with us online or in person.
• From third parties: We may receive personal information from our business partners, affiliates, or service providers.
• Through our website: We may collect information through cookies and web analytics tools (see below).

Our Purposes

We collect personal information about you so that we can perform our business activities and functions and to provide you with our products and services and any other purpose permitted under the Act. Specifically, we will collect, hold, use and disclose your personal information for the following purposes:

• To provide products and services to you and to send communications requested by you;
• To answer enquiries and provide information or advice about existing and new products or services, or to request your feedback, review or opinion about our products and services;
• To update, amend or change the information we already hold about you;
• For administrative, marketing (including direct marketing), planning and product or service development, its related bodies corporate, including using your personal information in aggregate to obtain statistical and marketing analytics;
• To process and respond to any complaint made by you;
• To comply with any law, rule, regulation, lawful and binding determination, decision or direction of a regulator, or in cooperation with any governmental authority of any country; and;
• Any other related reasons which you might reasonably expect us to use your personal information.

Where you have provided us with your consent, we may also use your personal information to inform you about our special promotions, competitions, products and services which may be of interest to you.

Cookies and Web Analytics

We use cookies and similar technologies to enhance your experience on our website, analyse website traffic, and personalise content. You can manage your cookie preferences through your browser settings.

What Happens if We Can’t Collect Your Personal Information?

While we will take reasonable steps to ensure that the personal and sensitive information we hold about you is accurate, up-to-date and complete, this also depends on the accuracy and completeness of the information you provide us.

You do not need to provide us with any of the personal information described above, for example, you may request to remain anonymous or use a pseudonym. However, if you choose not to provide your personal information, then:

• We may not be able to provide our products or services to you; and
• We may not be able to provide you with information about products and services that you may want.

Disclosure

We may disclose your personal information to:

• Our employees, contractors, and service providers: Who assist us in delivering our services.
• Our business partners and affiliates: For marketing and promotional purposes (with your consent).
• Third parties: Where required by law or to protect our rights.

Direct Marketing Materials

You can opt out of receiving marketing materials from us at any time by contacting us or using the unsubscribe link in our emails.

Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. However, no data transmission over the internet is completely secure.

Links

The BKC Media website may contain links to other websites. We are not responsible for the privacy practices of those websites. However, we do closely monitor these links to ensure that they are not harmful to the BKC Media website or to you as a user.

Contact Us 

We understand that your personal information is important to you. If you have any questions or concerns, you can get in touch with us in the following ways:

Email us at [email protected]

Call us at 0414 941 900

Visit us in person at Level 1, 54 Griffith Street, Coolangatta, 4225, Queensland

Changes to Our Privacy Policy

We may update our privacy policy from time to time. We encourage you to review this policy periodically for any changes.

BKC Media | Updated September 2024